Last Updated: February 3, 2026

At WZLCD, we are committed to providing high-quality digital software products and professional customer support. Our goal is to ensure customer satisfaction with every purchase made on our website.

Please read this policy carefully before placing an order.

1. Digital Products

All products sold on WZLCD are digital software licenses and activation services delivered electronically by email.
Because digital products cannot be physically returned, all sales are considered final once delivery is completed.

However, refunds may be granted under specific conditions described below.

2. Refund Eligibility

You may request a refund if one of the following applies:

  • The activation key is invalid or unusable.
  • The product does not work as described on the product page.
  • You did not receive your order and our support team could not resolve the issue.
  • You received the wrong product.
  • A verified technical issue prevents proper use and cannot be fixed by our support team.

3. Non-Refundable Cases

Refunds will not be issued in the following situations:

  • Change of mind after successful delivery.
  • Incorrect purchase made by the customer.
  • Product has been activated and used successfully.
  • System does not meet the stated requirements.
  • Lack of technical knowledge.
  • Requests submitted after the refund period.

4. Refund Period

All refund requests must be submitted within:

30 days from the date of purchase.

Requests made after this period may not be accepted.

5. How to Request a Refund

To request a refund, please contact us at:

📧 contact@mediumturquoise-sparrow-703308.hostingersite.com

Include the following information:

  • Order number
  • Registered email address
  • Product name
  • Reason for the request
  • Screenshots (if applicable)

Our team will review your request within 24–72 business hours.

6. Review Process

Each request is carefully reviewed by our technical and support team.
We may attempt to resolve the issue before approving a refund.

If the issue cannot be resolved, the refund will be approved.

7. Refund Method

Approved refunds will be processed using the original payment method, including credit card or PayPal.

Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.

8. Chargebacks

We encourage customers to contact us before opening any payment disputes.

Unresolved chargebacks may result in account restrictions and service limitations.

9. Fraud Prevention

WZLCD reserves the right to refuse refunds in cases of abuse, fraud, or repeated suspicious activity.

10. Policy Changes

We reserve the right to modify this policy at any time.
Any changes will be published on this page with an updated date.

11. Contact Information

For any questions regarding this policy, please contact us:

📧 contact@mediumturquoise-sparrow-703308.hostingersite.com
🌐 https://mediumturquoise-sparrow-703308.hostingersite.com